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Awesafe 9" GPS Navigation Car Truck Navigator 8GB 256MB North America Maps
Frequently Asked Questions:
1. What should I do if first time to use?
A: Please finish receiving GPS info from the “GPS Viewer”, until it shows 3
Green bars channel at least.It usually takes 5-30 minutes to be finished. Then
please read user manual carefully before using.If you have any using or setting
issue, welccome to send email or message to inquiry.
2. How can I update the maps?
A: Since the GPS device cannot connect the internet, it cannot be updated by
itself. Please enter our official website to download the map(Please see the
user manual),other software company has no authorisation to update. After the
download is complete, you will get a rar. file. Unzip it and you will get the
NAVI] folder.Then delete the original map in the GPS and copy the new map to
the GPS, we advise to backup the old map before updating, in case of failing
updating.Also support North America and Australia maps update, just contact
seller to get the link updating.
3. Why doesn't postcode work? Why GPS is not accurate?
A: The common reason is that the GPS info is weak or no signal. Please test to
receive the GPS info at the first time use or the device reset. As possible as
to receive the GPS info in empty place or strong signal place etc, in stead of
at home, high building, remote area etc.
4. How is the battery life?
A: The battery in the navigator is not like our cellphone's battery.The
navigator's battery is very small, it cannot last a long time even though you
have fully charged.Therefore, we would like to suggest you connect the car
charger when you are using it.If the device cannot be turned on when you
received, please connect the car charger and try to push the switch button, if
the device still cannot be turned on, please contact us to solve the problem or
ask for refund.
About us & Payment Shipping Return & Warranty Feedback FAQ About us &
Payment Payment We accept PayPal via eBay Secure Check-Out only. Payment
is expected within 7 days of auction close. Unpaid Items will be forfeited per
eBay . Immediate payment needs to be processed for items with Add to Cart
option so that any promotional discounts can be applied to your order
immediately. Shipping 1 .We do everything we can to ship your orders out as
soon as possible. 2. Shipping and Handling: We process orders within one
business day after the payment was clear. ---For domestic economic shipping, It
normally takes 2-8 days for delivery. We may ship your order(s) from different
warehouses for expedited delivery as we utilize alternative warehouses across
the Continental United States.You may upgrade to UPS 3-day Selected which
delivery time is typically 1-3 business days. Please be noted that, this
service is more recommended for Monday-Thursday orders. Orders on Friday may be
processed on following Monday by UPS, according to UPS's policy. ---For
International Orders, items may be shipped from our warehouse in south China.
Both are the same products and same warranty. Duties and taxes may apply.
Please check with your country's custom and eBay policy for more information.
Return & Warranty 1. Accept Return in 30 days for refund or replacement, goods
in resalable condition. 2. Offer one year for repair warranty. 3. Confirm for
address and reference number before return(note: unannounced parcel may be
returned to wrong address, seller will not be responsible for this. 4. First 2
months of purchase , buyer pay return postage, seller pay postage for
replacement(from China to your location). After 2 months of purchase,
non-quality problem, 2 ways of shipping cost paid by the buyer. After 4 months,
two way shipping cost paid by the buyer in any circumstances. 5. No factory
warranty for the man-made damage(Such as dismantle mainboard, damage screen
etc). Our company offer service, factory may charge for repair. Feedback 1. We
appreciate your business and strived to improve our customer service and our
commitment to quality. 2. We will leave a positive feedback immediately after
payment is received. We appreciate a positive feedback as much as you do. 3. If
for some reason there is any issue with the purchase, please contact us prior
to leaving feedback, and we will be glad to work with you to have it resolved.
FAQ Q: Why it has travel history on it? A:We tested the device to make sure it
works fine before we ship the item, so it may has some used history, it is
normal when you find the history. Q: Why when I click Navigation Icon, it has
nothing happen, can’t enter the map? A: Please set the Navi Path:
Setting—NaviConfig—●●●—Resident Flash—All America—xxx.exe, set step by step,
until it shows “.exe” .If you do not set the path, it will not work. Q:Why it
can’t find the satellite signal? A: Please try to reset，and use it outdoor. Q:
Why the maps so old, how can I get the maps update? A: We preloaded the newest
maps to you, usually, we provide maps update per year, You can update the map
with our professional data. Q: How and where do I input a postcode? A: First,
click the Navigation icon. Once the maps section has initiated, you click the
destination” icon, then click the “Find Address ” icon, where is says ”Town”
you click this and you can now enter either a postcode or a town. Most people
think there is no postcode option, because it says ”Town” only but just click
this and you can now input postcode OR town.Tip: You MUST input a “Space”
between a postcode, such as OL12 “Space” 9SG as opposed to OL12 9SG. Just be
sure to input the space between the 3 or 4-digit first set of characters. Q:
Directions and voice alerts are not loud enough? A: First, please remove the
plastic film that covers the back. Second, turn off the FM .Third,you are
inside the maps area, click the “Settings” icon, now click “Sounds and
Warnings” and then click “Volume” and slide the round icon to full volume. You
can also click the down arrow afterwards and scroll down to the “Key” section
and slide the round icon to full volume too. This allows you full volume with
the unit. Q: Why does the battery not last very long? A: With a fully charged
battery,you can expect about an hour’s use before it dies.The rechargeable
battery associated with this gps(and basically 99.9% on !)are not designed
to last a long time like a moble phone,for example.Consider the full battery
charge as more for emergency use.It’s best to plug in your car charger into the
unit whilst driving.Please note,if you are using this sat nav with a Lorry that
has a 24v charge,please UNPLUG the car charger before starting your vehicle
when plug back into the sat nav.You won’t lose your maps or destination routes
like other sat navs! Q:Can I type in coordinates? A:Yes,you can use
coordinates to navigate to your destination. Feedback
On May-13-21 at 19:37:10 PDT, seller added the following information: